Prepared food and drink orders quickly and accurately-Greeted and interacted with customers-Worked with a team of employees. Delivered food/drink orders to customers. Received food and drink orders; computed sales transactions, received cash, credit, and or debit payments from customers.
Hence, How do you greet customers in drive thru? Customer Service
- 1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time.
- 2 Mistakes happen; it’s inevitable.
- 3 Greet with a friendly, enthusiastic, two-part greeting.
- 4 “Please” and “thank you” spark feelings of appreciation and build loyal customers.
Indeed, What do you say when you take someone’s order?
When the waiter asks “Are you ready to order?” or “Can I take your order?” If you are ready, you can give your order. Use “I’d like…” or “I’ll have…” to introduce your order and expression “for starter/appetizer” to talk about the first course and “for main course” to talk about the second course of food you will eat.
How can I promote my drive-thru? 1 Here are some tips that can help you and your drive-thru:
- Use promotional signage to promote special offers.
- Teach your employees about upselling.
- Speed up your service at the drive-thru without sacrificing quality.
- Adapt your menu to shifting mealtimes.
- Keep your dining rooms closed.
Then, Is drive-thru job hard?
From the outside looking in, working the McDonald’s drive-thru might not seem all that difficult. For people who are thrown into the position, however, it’s quickly understood that it takes more than basic training to do the job right with the lowest amount of stress possible. It takes experience.
Contenus
How do waiters greet customers?
Introduce yourself in a succinct, confident manner. The phrase, “Hello, my name is __, and I will be your waiter this evening,” is preferable to, “Hi, my name’s_ __, and I’ll be taking care of you tonight.” Offer the guest an aperitif, cocktail or beverage.
How do waiters talk?
How often should a server check on a table?
Servers should « check back » after each phase of the meal — beverage, appetizer, main course, and dessert. I like to use the « 2 Bites, 2 Sips, 2 Minutes » rule.
Does drive-thru increase sales?
Your drive thru lane is one of the best ways to increase restaurant sales by as much as 8 percent. That’s on top of the estimated 70 percent of sales that take place at drive thru windows.
How does drive-thru work?
A drive-through usually consists of a building with a driveway wrapped around it. Drivers approach either a first window or a microphone box and place an order; then they drive around to the other side of the building, where the order is delivered through a small window and the customer can pay for it.
How can I improve my service speed?
4 Ways To Improve Speed of Service in Restaurants
- Forecast traffic for peak hours and days. The money and time-saving work starts with knowing your busiest hours and days.
- Increase order accuracy.
- Enable guests to order and pay on demand.
- Optimize your restaurant layout.
- Invest in technology for ongoing success.
Can drive through workers see you?
Drive-thru workers can see you when you’re ordering
As you pull up to the drive-thru in your pajamas or while picking your nose, you may feel like you’re invisible. Unfortunately, this most likely isn’t the case. In fact, there’s probably a CCTV camera focused in on your hungover face.
How do people survive working in fast food?
How to Survive Your Shift in a Fast Food Restaurant
- Don’t Eat the Food. As tempting as it may seem, resist the temptation to take a bite of the food that you serve.
- Look After Your Feet. You’ll have to take notice of your feet since you’ll be walking around for almost the whole day.
- Aspire.
- Safety First.
Is working at Maccas hard?
Long Strenuous hours but generally fun shifts
Working at McDonalds you are generally expected to work longer shifts at %100 the entire time, it can get very tiring if you have multiple 8 shifts day after day. This isn’t helped by 1 30 minute and 1 10 minute break only to cool off.
How do restaurants say goodbye to customers?
What skills do waiters need?
Waiter or waitress skills & proficiencies:
- Basic Math.
- Verbal Communication.
- Excellent Customer Service.
- Resolve Conflict.
- Teamwork.
- Persistence.
- High Energy.
- Sell to Customer Needs.
How do you introduce yourself in a table?
How to introduce yourself at a table:
- Introduce yourself with a simple “hi everyone”
- Tell those present your name and where you are located.
- Briefly share what you do.
- Consider sharing some personal information about you, your family, and/or your hobbies.
Why do waiters say we?
It sounds like English is your second language, and you’re asking your guests to speak for you. I think some servers use « we » to make it seem like they’re in the same group as their guests, as if that one word will instantly make them friends.
What should waiters say?
2. The waiter
- Hi, I’m Sue, I’ll be your server for tonight.
- What can I do for you?
- Can I help you?
- Can I take your coat?
- Have you booked a table?
- How many are you?
- Would you follow me, please?
- Can I take your order, sir/madam?
How do I greet my table as a server?
How many tables can a server handle at once?
Most servers can manage about 4 tables at any given time during their shift. The number of customers may ebb and flow during the shift, but typically, each server should have about 4 tables when it’s steady.
How can I be a faster waiter?
How to be a better waitress: 8 Tips to put the icing on your
- Smile and Be Polite.
- Know your menus.
- Refrain from lying or embellishing.
- Stand and deliver.
- Keep your customers on side.
- Customers are your priority – don’t make them wait, don’t make them rush.
- Check twice, serve once.
- Last but not least…Appearance.
How many waiters do you need in a restaurant?
One server for every 3-4 tables per shift and 6-7 back of house staff per 50 customers can be a good ratio. Remember that in addition to the staff who make the service work you may also need cleaners, a sommelier, a maître d’, a cashier and various different types of chef depending on your establishment.
Why are drive-thru lines so long?
Lines are long because fast-food sales are growing industry-wide. McDonald’s sales surpassed 2019 levels, and Taco Bell grew throughout the pandemic, boosting service by 30 million additional cars in the third quarter of 2020 over the previous year.
What percentage of sales are drive-thru?
DRIVE-THRU FAST FACTS
Americans visit drive-thru lanes about 6 billion times each year according to some statistics. 60% to 70% of most fast food sales come from drive-thru sales.
Why drive-thru is important?
Not only does it keep staff and customers safe, but it is an added incentive for customers to order from your food business. Customers like knowing that they can support their favourite food businesses while preventing the spread of COVID-19. This can mean an increase in customers and an increase in revenue.