From the outside looking in, working the McDonald’s drive-thru might not seem all that difficult. For people who are thrown into the position, however, it’s quickly understood that it takes more than basic training to do the job right with the lowest amount of stress possible. It takes experience.
Hence, Why drive-thru is important? Not only does it keep staff and customers safe, but it is an added incentive for customers to order from your food business. Customers like knowing that they can support their favourite food businesses while preventing the spread of COVID-19. This can mean an increase in customers and an increase in revenue.
Indeed, Can drive through workers see you?
Drive-thru workers can see you when you’re ordering
As you pull up to the drive-thru in your pajamas or while picking your nose, you may feel like you’re invisible. Unfortunately, this most likely isn’t the case. In fact, there’s probably a CCTV camera focused in on your hungover face.
How do you greet customers in drive-thru? Customer Service
- 1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time.
- 2 Mistakes happen; it’s inevitable.
- 3 Greet with a friendly, enthusiastic, two-part greeting.
- 4 “Please” and “thank you” spark feelings of appreciation and build loyal customers.
Then, Can I walk through a McDonald’s drive through?
Can I walk or cycle through a McDonald’s drive-thru? Sadly, if you don’t have a car, you won’t be able to use a drive-thru to order McDonald’s. This means you can’t cycle or walk through a drive-thru.
Contenus
How does drive-thru work?
A drive-through usually consists of a building with a driveway wrapped around it. Drivers approach either a first window or a microphone box and place an order; then they drive around to the other side of the building, where the order is delivered through a small window and the customer can pay for it.
Why do customers prefer drive-thru?
Customers use the drive-thru because they care about their order accuracy slightly more than the speed of service. When asked why customers visit drive-thrus 67% chose order accuracy, while 61% chose speed and wait times.
Can fast food workers hear you?
Next time you have a private conversation while in a drive-through, you might want to keep it quiet — as workers in fast food restaurants are able to hear you, even when you can’t hear them. Well, as long as they are wearing a headset and you’re parked next to the microphone with your window down, that is.
Why do fast food restaurants make you pull up?
When they don’t have your order ready by the time you get to the second window, they ask you to “pull up” and wait for someone to bring your order out. For years this was a kind of unofficial thing when they were really busy, but now it has become part of the business model.
How do drive-thru sensors work?
The Drive Alert works by sensing the motion of a metal object that passes within about eight feet of the buried metal sensor probe. When a car, truck, or other object passes the sensor, a signal is sent through the burial cable to the control panel which activates a small whistle to alert you of customers.
What do you say when you take someone’s order?
When the waiter asks “Are you ready to order?” or “Can I take your order?” If you are ready, you can give your order. Use “I’d like…” or “I’ll have…” to introduce your order and expression “for starter/appetizer” to talk about the first course and “for main course” to talk about the second course of food you will eat.
How can I promote my drive-thru?
1 Here are some tips that can help you and your drive-thru:
- Use promotional signage to promote special offers.
- Teach your employees about upselling.
- Speed up your service at the drive-thru without sacrificing quality.
- Adapt your menu to shifting mealtimes.
- Keep your dining rooms closed.
How do you greet customers?
5 Ways to Properly Greet a Customer
- 1) Smile with your greeting. Sam Walton was probably onto something when he hired employees to specifically greet customers entering the store.
- 2) Stop what you are doing.
- 3) Show, don’t tell.
- 4) Ask questions.
- 5) Dress professionally.
Can you go through the drive through on foot?
Now that McDonald’s and other fast food places have had to stop all eating in and even some takeaways, your best bet for getting your hands on a Big Mac and fries is a drive-thru. Unless you can’t drive, of course, because you are very much not allowed to walk through a drive-thru.
What is the fastest drive-thru?
This statistic shows the fastest drive-thru times of selected restaurant chains in the United States as of July 2021. The quick service restaurant chain with the fastest drive thru time was Taco Bell with an average of 268 seconds.
Why don’t drive thrus serve pedestrians?
Pedestrian. Pedestrians sometimes attempt to walk through the drive-through to order food after the seated section of a fast-food restaurant has closed. Many establishments refuse drive-through service to pedestrians for safety, insurance, and liability reasons.
How do drive-thru detect cars?
The Drive Alert works by sensing the motion of a metal object that passes within about eight feet of the buried metal sensor probe. When a car, truck, or other object passes the sensor, a signal is sent through the burial cable to the control panel which activates a small whistle to alert you of customers.
Are drive-through faster?
During quiet hours, we have strong evidence suggesting the drive thru is faster. We can also make the conclusion from our observational study that drive through and walking in times are not significantly different during busy hours.
Do drive-thrus increase sales?
Did you know? Your drive thru lane is one of the best ways to increase restaurant sales by as much as 8 percent. That’s on top of the estimated 70 percent of sales that take place at drive thru windows.
Can Mcdonalds employees hear?
a added that staff can hear “quite a bit” and can “definitely hear all the passengers in the car”. A camera also takes ‘mugshots’ of drive-through customers.
Can Mcdonald’s workers hear you?
TikTok user @secretfitzz has revealed that Macca’s drive-through workers can hear every word of what you’re saying in your car as you wait for your order. “The fact people don’t know we can hear your convos even when we aren’t speaking to you taking your order,” the TikTok video is captioned.
Why does Sonic have a drive-through?
Keep in mind, Sonic is a « drive-in » restaurant. But apparently, some Americans are so lazy they don’t want to have to put their car in reverse after ordering to leave, so the management decided to make a « drive-thru. »
What should you not do in a drive thru?
Things You Should Never Do In A Drive-Thru
- Order items from other restaurants. Getty Images.
- Order a ton of items.
- Check your order before you pull away.
- Blame the window worker for a wrong order.
- Chat with the drive-thru worker.
- Be a jerk in the double drive-thru.
- Change your order at the window.
- Talk on your phone.
Why does Jack in the Box ask you to back up?
If an employee of Burger King or other fast-food drive-throughs ever asks you to back up before pulling forward, they’re most likely attempting to re-set the timer sensors so it appears you’re being served faster. The revelation comes from Amy Oztan, who writes the Selfish Mom blog.
Do drive thrus have timers?
Timers do play a role
Well, as stressful as the idea may seem to fast food workers, timers do exist at drive-thrus.