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10 Tips for Improving Your Drive-Thru’s Speed and Efficiency
- Put safety first. …
- Sanitize. …
- Keep window stocked. …
- Greet customers swiftly. …
- Enhance visibility. …
- Update menu boards. …
- Install confirmation boards. …
- Move staff outside.
Hence, How do you become a Bite Ninja? Access the Bite Ninja platform to acquire the training resources you need to certify your skills for your prospective restaurant clients. Complete your restaurant client certification(s). Bid on the shifts you desire to work. Work as much or as little as you like.
Indeed, How does Bite Ninja work?
The Bite Ninja service allows customers to see the face of the person taking their order on a large, video screen, but the employee is working at a remote location with a virtual background to match the restaurant’s preference. The Ninjas can even use filters to appear as something fun on the screen.
Is working in drive-thru hard? From the outside looking in, working the McDonald’s drive-thru might not seem all that difficult. For people who are thrown into the position, however, it’s quickly understood that it takes more than basic training to do the job right with the lowest amount of stress possible. It takes experience.
Then, How can I increase my drive-thru sales?
4 Ways to Maximize Drive-Thru Sales
- Use Multiple Signs to Minimize Confusion and Promote LTOs.
- Invest in Good Menu Design.
- Improve Order Accuracy.
- Find An Experienced Vendor Partner Who Knows the QSR Landscape.
Contenus
How do you greet customers in drive-thru?
Customer Service
- 1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time.
- 2 Mistakes happen; it’s inevitable.
- 3 Greet with a friendly, enthusiastic, two-part greeting.
- 4 “Please” and “thank you” spark feelings of appreciation and build loyal customers.
What makes a good drive-thru?
Building a successful drive-thru can be easier said than done. People want to see accuracy and superior timing. You don’t want your customers running out of gas while they are sitting in your drive-thru. Having your customers drive away without a straw, napkins, or their favorite sauce is also never a good idea.
What do you say when you take someone’s order?
When the waiter asks “Are you ready to order?” or “Can I take your order?” If you are ready, you can give your order. Use “I’d like…” or “I’ll have…” to introduce your order and expression “for starter/appetizer” to talk about the first course and “for main course” to talk about the second course of food you will eat.
How do you greet customers fast food?
What is the advantage of drive thrus?
1) Drive-thrus are convenient for customers
Drive-thrus are all about convenience. Customers can order food, pay for it, and receive it – all without leaving their cars. This system is also incredibly fast. According to a study by QSR Magazine, customers spend an average of 255 seconds in the drive-thru line.
How do you greet customers?
5 Ways to Properly Greet a Customer
- 1) Smile with your greeting. Sam Walton was probably onto something when he hired employees to specifically greet customers entering the store.
- 2) Stop what you are doing.
- 3) Show, don’t tell.
- 4) Ask questions.
- 5) Dress professionally.
Why do fast-food restaurants make you pull up?
When they don’t have your order ready by the time you get to the second window, they ask you to “pull up” and wait for someone to bring your order out. For years this was a kind of unofficial thing when they were really busy, but now it has become part of the business model.
Can drive-through workers see you?
Drive-thru workers can see you when you’re ordering
As you pull up to the drive-thru in your pajamas or while picking your nose, you may feel like you’re invisible. Unfortunately, this most likely isn’t the case. In fact, there’s probably a CCTV camera focused in on your hungover face.
What percentage of fast-food sales are drive-thru?
DRIVE-THRU FAST FACTS
Americans visit drive-thru lanes about 6 billion times each year according to some statistics. 60% to 70% of most fast food sales come from drive-thru sales. Satisfying experience is key to maintain figures especially during pandemic.
What is importance of remembering the sequence in taking orders?
If there are mistakes in the order then there will be mistakes in the preparation of the order and the customer will inevitably complain. To be able to take an order correctly, you need to be able to understand the menu.
How do servers remember orders?
In short, waiters use many memory techniques such as the face, clothing, and word association, remembering by seating order, making a song or a wordplay in their heads, or simply writing down the order. Different methods work for different people and memorizing orders will get better over time.
How do restaurants say goodbye to customers?
How do you take customer orders?
Speak Appropriately
- Greet your diners the minute they walk in the door.
- Use respectful titles – sir, ma’am and miss work well.
- Don’t interrupt.
- Listen intently and pay attention to what they want.
- Be thoroughly versed on your menu. Ask questions and repeat their orders to make sure you get it right.
How do you welcome a customer?
5 Ways to Properly Greet a Customer
- 1) Smile with your greeting. Sam Walton was probably onto something when he hired employees to specifically greet customers entering the store.
- 2) Stop what you are doing.
- 3) Show, don’t tell.
- 4) Ask questions.
- 5) Dress professionally.
Are drive thrus good for business?
Not only does it keep staff and customers safe, but it is an added incentive for customers to order from your food business. Customers like knowing that they can support their favourite food businesses while preventing the spread of COVID-19. This can mean an increase in customers and an increase in revenue.
Do drive thrus increase revenue?
Did you know? Your drive thru lane is one of the best ways to increase restaurant sales by as much as 8 percent. That’s on top of the estimated 70 percent of sales that take place at drive thru windows.
What percentage of sales are drive-thru?
DRIVE-THRU FAST FACTS
Americans visit drive-thru lanes about 6 billion times each year according to some statistics. 60% to 70% of most fast food sales come from drive-thru sales.
How do you make a customer feel welcome?
10 Things You Can Do To Make Your Clients Feel Welcome!
- Smile in person.
- Smile on the phone.
- Office appearance.
- Greet your clients.
- Take a genuine interest in your clients.
- Eliminate distractions.
- Give your employees a break(room).
- Create an electronic welcome.
How long is it okay to keep a customer waiting?
On average, retail consumers believe that 5 to 10 minutes is the maximum acceptable amount of time that they are prepared to wait in a line. If a line appears to be too long, or the time limit has been exceeded, most customers will make the decision to put their purchases back and walk out the door.
What is the best greeting?
13 Ways to Greet Someone
- Hello. This is the most basic greeting in English.
- Hi. This is a shorter version of « hello ».
- Hey. Now, « hey » is definitely more casual than « hi » or « hello ».
- Good morning. / Good afternoon. / Good evening.
- It’s nice to meet you.
- It’s a pleasure to meet you.
- It’s good to see you again.
- What’s up?
What should you not do in a drive thru?
Things You Should Never Do In A Drive-Thru
- Order items from other restaurants. Getty Images.
- Order a ton of items.
- Check your order before you pull away.
- Blame the window worker for a wrong order.
- Chat with the drive-thru worker.
- Be a jerk in the double drive-thru.
- Change your order at the window.
- Talk on your phone.
Why does Jack in the Box ask you to back up?
If an employee of Burger King or other fast-food drive-throughs ever asks you to back up before pulling forward, they’re most likely attempting to re-set the timer sensors so it appears you’re being served faster. The revelation comes from Amy Oztan, who writes the Selfish Mom blog.
Do drive thrus have timers?
Timers do play a role
Well, as stressful as the idea may seem to fast food workers, timers do exist at drive-thrus.