How do I speak to Macy's customer service?

If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229).

Furthermore, How do I complain to Macy’s? Macy’s complaints contacts

Call Customer Care on 1 (800) 289-6229.
Visit Customer Care Contact Form.
Call Headquarters on 513-579-7000.
Follow Macy’s.
Follow Macy’s.
Tweet Macy’s.

What bank is Macy’s credit card through? The Macy’s American Express Card program is issued and administered by Department Stores National Bank.

Besides, Will Macy’s refund a missing package? Macy’s will process your refund if your package got stolen. You can apply for a refund within 45 days of the expected delivery date. To process this, you have to contact Macy’s customer service and inform them about the stolen or missing item immediately after you notice you have not gotten your order.

Contenus

Why is my Macy’s order taking so long?

Reasons include, but are not limited to: Type/quantity of items ordered (for example, fine jewelry or Macy’s Gift Cards) The address and phone number provided does not match what your bank has on file. Your order is shipping to an alternate address.

also, Is Macy’s credit card by Citibank? The Macy’s Credit Card is powered by Citibank, and you can now apply for the card online. If you’re looking for a Macy’s rewards card that can be used anywhere, consider getting the Macy’s American Express Card.

Is Macy’s credit card a hard inquiry? Yes, the Macy’s Store Card will do a hard pull. You will need a credit score of 640+ to get it. This means that the Macy’s Store Card requires fair credit, which is on par with what most store cards require.

Is a Macy’s card a credit card? The Macy’s Credit Card is a store card, which means you can only use it at Macy’s properties. If you prefer a full-use credit card to use on spending outside of Macy’s, there is a Macy’s American Express Card, which offers 1% to 3% back on purchases at gas stations, supermarkets, restaurants and more.

Can you return broken jewelry to Macys?

We apologize if your item arrived damaged, broken, or defective. Call us at 800-289-6229 for assistance with this issue or you can return your purchase by mail or in store –for more info on returns, here’s our Return Policy . Do you still need help?

Can I return Macy’s store purchase online? Return to a store:

Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.

Is Macys taking Returns?

We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 90 days of purchase for free Conditions are noted below.

How long do Macys orders take to process? HERE’S HOW IT WORKS:

Most items available at your local store will be ready in just two hours if your order is placed before 6pm local time. Items being shipped to your local store may take up to 5-8 business days.

How long does Macys take to deliver?

Standard Delivery

Standard Order Placed On	Standard Order Shipped By	Expected Delivery
Sunday	Tuesday	1 – 5 business days later
Monday	Wednesday	1 – 5 business days later
Tuesday	Thursday	1 – 5 business days later
Wednesday	Friday	1 – 5 business days later

Where is my order history?

You can always see your order history on Google Play or pay.google.com.
…
Review your order history

On your mobile device, open the Play Store .
At the top right, tap your profile icon.
Tap Payments & subscriptions. …
Tap Purchase history.

Can I use Macy’s credit card anywhere? The Macy’s Store Card can’t be used anywhere. It can only be used at Macy’s and macys.com. The Macy’s American Express Card, on the other hand, can be used anywhere Amex is accepted, including Macy’s.

What Bureau does Macys pull? Macy’s Credit Card reports the card’s credit limit, account balance, payment history, and more to all three of the major credit bureaus: TransUnion, Equifax, and Experian. Department Stores National Bank may use a specific credit bureau more than another, depending on the applicant’s home state, and other factors.

Where does Macy’s pull credit?

What Credit Bureau Does Macy’S Use? Macy’s pulls credit scores from one of the big three bureaus (Experian, TransUnion, Equifax). Applying for a credit card means a hard pull, which impacts your credit. If you have multiple unauthorized pulls on your credit, you can dispute them (fast) with Credit Glory’s help.

What credit score do I need to get approved for a Macy’s card? You need good or excellent credit (700 or higher) to get the Macy’s Amex, and at least fair credit (640 or higher) to get the Macy’s Store Card.

What is the highest credit limit for Macy’s credit card?

Most cardholders report Macy’s card credit limits ranging from $500 to $2,500. In general, credit card limits vary, based on three main factors: your credit score, your income and your current credit utilization ratio.

What is the highest Macy’s credit card? Macy’s Card Rewards and Benefits

Platinum: This is the highest tier possible and is only available for customers who spend ‘$1,200 or more each year at Macy’s stores. These customers receive all the perks offered in the silver and gold tiers, and they also earn 5% back in rewards on every purchase.

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