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What is the drive thru person called?

Drive Thru Cashier

The Cashier position greets and serves guests enthusiastically, suggestively sells menu items, serves food and drink products, rings up and collects payment for menu items and ensures all guests…

Hence, How do you become an order taker? Work from home order takers may need a high school diploma, and employers may prefer applicants who have experience in a call center or customer service center. You also need a phone, a quiet place to take calls, and a computer to transmit the orders to your client or employer.

Indeed, What does a drive thru cashier do?

Fast food cashiers process orders and collect payments from customers in a fast-food restaurant. Their chief duties include greeting customers, responding to inquiries, and maintaining public areas.

How do you get better at taking orders Drive Thru? 10 Tips for Improving Your Drive-Thru’s Speed and Efficiency

  1. Put safety first. …
  2. Sanitize. …
  3. Keep window stocked. …
  4. Greet customers swiftly. …
  5. Enhance visibility. …
  6. Update menu boards. …
  7. Install confirmation boards. …
  8. Move staff outside.

Then, Why drive-thru is important?

Not only does it keep staff and customers safe, but it is an added incentive for customers to order from your food business. Customers like knowing that they can support their favourite food businesses while preventing the spread of COVID-19. This can mean an increase in customers and an increase in revenue.

How does a drive-through work?

A drive-through usually consists of a building with a driveway wrapped around it. Drivers approach either a first window or a microphone box and place an order; then they drive around to the other side of the building, where the order is delivered through a small window and the customer can pay for it.

How do you greet customers in drive-thru?

Customer Service

  1. 1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time.
  2. 2 Mistakes happen; it’s inevitable.
  3. 3 Greet with a friendly, enthusiastic, two-part greeting.
  4. 4 “Please” and “thank you” spark feelings of appreciation and build loyal customers.

Are drive-through faster?

During quiet hours, we have strong evidence suggesting the drive thru is faster. We can also make the conclusion from our observational study that drive through and walking in times are not significantly different during busy hours.

Why are drive-thru lines so long?

Lines are long because fast-food sales are growing industry-wide. McDonald’s sales surpassed 2019 levels, and Taco Bell grew throughout the pandemic, boosting service by 30 million additional cars in the third quarter of 2020 over the previous year.

How do you make a drive-thru?

How to Create a Drive-thru at Your Food Business

  1. Step 1: Decide how to take orders. First, a food business needs to make a plan for how customers will order their food.
  2. Step 2: Organise the premises.
  3. Step 3: Decide on a delivery system.
  4. Step 4: Make a payment plan.
  5. Step 5: Create the menu.

Who came up with the drive-thru?

A drive-through or drive-thru (a sensational spelling of the word through), is a type of take-out service provided by a business that allows customers to purchase products without leaving their cars. The format was pioneered in the United States in the 1930s by Jordan Martin, and has since spread to other countries.

How did drive-thru start?

In 1947, the first drive-thru restaurant was created in Springfield, Missouri. The first drive-through restaurant was created in 1947 by Sheldon « Red » Chaney, operator of Red’s Giant Hamburg in Springfield, Missouri. Located on the famous Route 66, the restaurant served customers until its closure in 1984.

What do you say when you take someone’s order?

When the waiter asks “Are you ready to order?” or “Can I take your order?” If you are ready, you can give your order. Use “I’d like…” or “I’ll have…” to introduce your order and expression “for starter/appetizer” to talk about the first course and “for main course” to talk about the second course of food you will eat.

How can I promote my drive-thru?

1 Here are some tips that can help you and your drive-thru:

  1. Use promotional signage to promote special offers.
  2. Teach your employees about upselling.
  3. Speed up your service at the drive-thru without sacrificing quality.
  4. Adapt your menu to shifting mealtimes.
  5. Keep your dining rooms closed.

Is drive-thru job hard?

From the outside looking in, working the McDonald’s drive-thru might not seem all that difficult. For people who are thrown into the position, however, it’s quickly understood that it takes more than basic training to do the job right with the lowest amount of stress possible. It takes experience.

Who is the fastest drive-through?

Taco Bell is winning the drive-thru wars—the beloved Mexican chain averages about 4 minutes and 28 seconds per visit, making it the fastest drive-thru in the country. However, the speed comes at a price, and Taco Bell’s order accuracy score is at the lower end of the top ten with 86.7%.

Who has the fastest drive-through?

This statistic shows the fastest drive-thru times of selected restaurant chains in the United States as of July 2021. The quick service restaurant chain with the fastest drive thru time was Taco Bell with an average of 268 seconds.

How do you go through a drive-thru for the first time?

Check your mirrors and blind spots before moving your vehicle. Fast food drive-thru lanes are usually composed of two stations. The first station allows drivers to pull their cars up to a large menu board and a two-way speaker. At this station, you will be able to place your order through the speaker.

Can drive through workers see you?

Drive-thru workers can see you when you’re ordering

As you pull up to the drive-thru in your pajamas or while picking your nose, you may feel like you’re invisible. Unfortunately, this most likely isn’t the case. In fact, there’s probably a CCTV camera focused in on your hungover face.

Is fast food getting slower?

Restaurant drive-thrus have become slower and less accurate in 2021, according to SeeLevel HX’s annual report. The average total time spent in the drive-thru lane increased by more than 25 seconds from a year ago to 382 seconds. Compared with pre-pandemic times, that’s nearly a minute longer.

Is working the drive-thru hard?

From the outside looking in, working the McDonald’s drive-thru might not seem all that difficult. For people who are thrown into the position, however, it’s quickly understood that it takes more than basic training to do the job right with the lowest amount of stress possible. It takes experience.

How much does a drive-thru system cost?

The average cost to install a drive-thru window is between $550 – $1000.

How tall is a drive through?

With a standard clearance height of 9 feet, both the single and double clearance bars are securely anchored on the curb or pavement in the drive-thru lane.

How do you build a drive-thru coffee shop?

How to Start a Drive-Thru Coffee Stand

  1. Develop a thorough business plan create a menu for your drive-thru coffee shop.
  2. Research the market in your area and know your competitors.
  3. Find a convenient location that is easily accessible by car.
  4. Decide if you’re going to build or buy your drive-thru coffee stand.

Did McDonalds invent the drive-thru?

McDonalds first drive thru was created in 1975 in Sierra Vista, Arizona to serve military members who were not permitted to get out of their cars off-post while wearing fatigues. McDonalds also opened the first drive-through restaurant in Europe in Dublin, Ireland in 1985.

Why does McDonald’s have two drive thrus?

The lane splits in two to allow 2 drivers to place their order at the same time. As you can see, the two lanes converge back into one lane before the payment window. Therefore the payment and receipt of food is still done serially, which would seem to negate any benefit from orders being placed in parallel.

Did In N Out invent the drive-thru?

In-N-Out Burger Created the First Drive-thru Experience as We Know it Today.

Did Wendy’s have the first drive-thru?

In fact, Wendy’s, founded by Dave Thomas in 1969, began using drive-thru windows in 1971, while McDonald’s did not start experimenting with the concept until 1975. Wendy’s, thus, is often erroneously given credit as being the first fast-food chain to use drive-thrus.

Why does McDonald’s have two drive-thrus?

The lane splits in two to allow 2 drivers to place their order at the same time. As you can see, the two lanes converge back into one lane before the payment window. Therefore the payment and receipt of food is still done serially, which would seem to negate any benefit from orders being placed in parallel.

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